Refund policy

We want you to be confident in your Salurna purchase. Because our products are ingestible dietary supplements, we're only able to accept returns or exchanges under the conditions below, in line with FDA and FTC guidance on the resale of consumable goods.

Eligibility for returns

Products must be unopened, unused, and in their original sealed packaging. Returns must be requested within 30 days of delivery. Once a product's seal has been broken or the product has been used in any way, it is not eligible for return, refund, or exchange, for the safety of our customers and to comply with supplement resale regulations.

Damaged or incorrect orders

If your order arrives damaged, defective, or incorrect, contact us at SalurnaLLC@gmail.com within 7 days of delivery with your order number and a photo of the issue, and we'll arrange a replacement or refund at no cost to you. This exception applies regardless of whether the product was opened, since the issue is on our end.

How to request a return

Email SalurnaLLC@gmail.com with your order number and reason for return. We'll confirm eligibility and provide return instructions. Approved refunds are issued to your original payment method within 5-10 business days of us receiving the returned item.